Returns & Replacements

We've Got You Covered

We stand behind every product we sell.

Our Guarantee

If we make an error, spelling differs from your submission or wrong items are sent, we will rush a corrected replacement to you at no charge. We stand behind every order we ship.

Customer Errors

Discover a mistake after your order arrives? Contact us immediately. While most sales are final, we will do our best to help you get corrected napkins on time at a reduced cost.

Non-Personalized Items

For stocked, non-personalized items, you have 60 days to return your items. No restocking fee, extra charges or hassles. Please note: Items must be in unused condition for returns.

Custom Items

Every personalized order is custom-made to your specific color and text selections. Because of the personalized nature of these products, all sales are final once an order is placed and cannot be returned, exchanged, or canceled.

Color Representation

Screen settings vary and digital swatches may differ slightly from physical foil and paper colors. We use industry-standard materials but cannot guarantee an exact screen match. Returns are not available for color variation.

We Print Your Text

Please double-check your spelling, dates, and color choices before ordering. Your napkins will be printed exactly as submitted.